Support Center & FAQ
Quickly find answers to your questions about SEOMasterHub.
Analysis & Technology
What does the "SEO Score" indicate? ▼
The Score is an index calculated based on over 15 on-page technical parameters, including meta tags, heading hierarchy, robots.txt presence, sitemap, and real performance measured via Google Lighthouse. A score above 80% is considered excellent.
Are the analyses updated in real-time? ▼
Yes, every time you launch a "New Analysis", our system scans the site at the exact moment of the request. Google PageSpeed data is retrieved live via their official APIs.
Credits & Payments
How does the credit system work? ▼
SEOMasterHub uses a pay-as-you-go system. Each operation (SEO Analysis, Competitor Analysis, AI Optimization) has a cost in credits. You can buy credit packages based on your needs, with no monthly fixed costs.
Do credits expire? ▼
No, purchased credits remain in your account until you use them. There is no automatic renewal or forced expiration.
What happens if I run out of credits? ▼
If your credit balance is not sufficient for the requested operation, the system will notify you, and you can instantly top up your account through the secure Nexi circuit in the "Pricing" section.
Advanced Features
What is the White Label feature? ▼
Reserved for Agency users, this feature allows you to remove the SEOMasterHub logo from PDF reports and replace it with your own agency's logo and name. Perfect for those selling SEO consulting who want to deliver professional documents to their clients.
Can I monitor sites automatically? ▼
Certainly. Through the "Automations" section, you can configure periodic scans (daily or weekly). The system will save the reports for you and you can consult the history to see how your technical positioning evolves.